Our friendly customer services experts can be contacted using the following methods below
By telephone to 0345 025 5550
By email to tescointernationalcalling@wavecrest.com
By post to Tesco International Calling, Unit 103, Lomeshaye Business Centre, Turner Road, Nelson, BB9 7DR
When contacting customer services, it would be helpful to provide
- the number you are using with the app or your calling card
- if you are using the app, details of the type of mobile phone platform (Android/iPhone)
- your calling card pin number or your app account number
- the country and the number you are calling (if applicable)
Further information may be requested depending on the type of query
Please note, our customer service opening hours are
- Monday – Friday, 9am – 6pm
- Weekends 10am – 4pm (email only)
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