New to Tesco International (1)
Getting set up, from downloading the app to making your first payment
General Help & Support (4)
Everyday help with your account, payments, calls and airtime
eSIM Support (7)
Buying, installing and using a travel eSIM
Using an eSIM (16)
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Can I keep my Travel eSIM if I change my phone number?
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How to check if Your Travel eSIM is installed on an iPhone
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How to check if your Travel eSIM is activated / installed on your Android?
Troubleshooting (8)
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I installed my Travel eSIM but I have no internet
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I receive the error "PDP Authentication Failure".
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I am experiencing slow network speeds.
Contacting Support (1)
How to reach us and what to have ready when you do