Tesco - Dial pad and Call types

How doI dial a call?

• Allow Tesco International to access your contacts when you sign up, and all your contacts will show in the app
• If you skipped that step, turn it on in your device settings
• Or tap Call to open the dial pad, and tap the same icon to toggle it off
  

Where do I change my call type?

• Go to the Account tab and select Call type

What is a Local call?

• You connect via our local access number
• This is a good option if you have inclusive bundled minutes from your mobile network
• If you are on pay as you go, or have used your bundled minutes, your network charges you at their per minute landline rate

What is the Wi-Fi call type?

• You connect over Wi-Fi, so your signal needs to be strong and stable for an uninterrupted call
• This is a good option if you do not have inclusive minutes with your network, or if you are travelling
• It also works well when you are roaming, particularly outside Europe

What is the Mobile data / Wi-Fi call type?

• You connect over Wi-Fi or mobile data
• Your Wi-Fi signal needs to be strong and stable
• If you are using mobile data instead of Wi-Fi, make sure you have enough data

Where can I find more help?

• Our FAQs cover everything you need to know about the app

How do I contact customer services?

• Chat to us via Help & Support in the app
• Or email tescointernationalcalling@wavecrest.com