Install your Travel eSIM
You can install your eSIM using a QR code.
The QR code can be found in your app under SERVICES
If you can't scan the QR code using your camera app, try this:
- Go to Settings
- Settings → Connections → SIM manager
- Tap Add eSIM → Scan QR code
- Add a screenshot from your camera roll
It might take a minute. Keep your screen open while your plan downloads.
Change Your Settings
Go to your phone settings, set Mobile Data to your eSIM, and turn Data Roaming ON.
1. To locate your new plan:
- Go to Settings → Connections → SIM manager
- Your new plan will be listed under eSIMs
2. To set Mobile Data to your Travel eSIM :
- Go to Settings → Connections → SIM manager
- Under Primary/Preferred SIMs, you’ll see Mobile Data, Calls, and Texts
- Tap Mobile Data and select your new eSIM plan
- Turn Data Switching OFF
3. To enable Data Roaming:
Option 1:
- Go to Settings → Connections → Mobile Networks
- Turn Data Roaming ON
OR
Option 2:
- Go to Settings → Connections → SIM manager
- Select your new plan under eSIMs
- Turn Data Roaming ON
4. To rename your plan (recommended):
- Go to Settings → Connections → SIM manager
- Select your new eSIM plan
- Tap Edit to enter a custom name
**Reminder: Your plan validity won’t start until you connect to a local network when you reach your destination.
Need help?
Find answers via Help & Support in app or connect with us via WhatsApp or Email.
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