iOS - QR Installation

Install Your Travel eSIM 
 

The QR code can be found in the confirmation email sent to your inbox.

Option 1: From your confirmation email:

• Gmail and Mail app users: Tap and hold on the QR code and tap on Add eSIM option
• Outlook and other email app users: Try Option 2

  
  

Option 2: Scanning from a different screen:

• Go to Settings
• Go to Mobile Service
• Go to Add eSIM
• Go to Use QR code -> Scan QR Code

If you can’t scan your QR code with Option 1 & 2, try Manual Installation with activation codes

It might take a minute. Keep your screen open while your plan downloads.

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Change Your Settings

Go to your phone settings, set mobile data to your eSIM, and turn Data Roaming ON.

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1. To set Mobile Data to your Travel eSIM:

• Go to Settings → Mobile Service (or Cellular)
• Tap Mobile Data → Select your new plan
• Make sure Allow Data Switching is OFF

2. To enable Data Roaming:

• Go to Settings → Mobile Service (or Cellular)
• Under SIMs, select your new plan
• Turn Data Roaming ON

3. To rename your plan (recommended):

• Go to Settings → Mobile Service (or Cellular)
• Under SIMs, select your new plan
• Tap Mobile Plan Label
• Choose a custom name

**Reminder: Your plan validity won’t start until you connect to a local network when you reach your destination.

Need help?

Find answers via Help & Support in app or connect with us via WhatsApp or Email.