Our friendly customer services experts can be contacted using the following methods below
By telephone to 0330 001 0257
By email to tescointernationalcalling@wavecrest.com
When contacting Customer Services, it would be really helpful to provide the following:
- the number you are using with the app
- if you are using the app, details of the type of mobile phone platform (Android/iPhone)
- your app account number
- the country and the number you are calling (if applicable)
Further information may be requested depending on the type of query
Please note, our customer service opening hours are
- Monday – Friday, 9am – 5pm
- Weekends 10am – 4pm (email only)
Our FAQs cover everything you need to know about our app, so please take some time to familiarize yourself if you ever need any help.
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