To connect to 5G services, please check the following:
- Coverage: Make sure you are in an area with 5G network coverage.
- Plan: Confirm that your mobile plan includes 5G service.
- Settings: Verify that 5G is enabled on your iPhone:
- Go to Settings → Mobile Data → Mobile Data Options.
- Tap Voice & Data.
- Ensure that a 5G option (such as 5G On or 5G Auto) is selected.
Need help?
Find answers via Help & Support in app or connect with us via WhatsApp or Email.
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